Privacy Policy

Effective Date: 1st January 2022

At CARAVAN Moving Services, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website and services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website (e.g., quote requests, contact forms)
• Communicate with us via phone, email, or social media
• Use our services (e.g., booking a move)

The personal information we collect may include:

• Name
• Contact information (e.g., phone number, email address)
• Address details (pickup and delivery locations)
• Payment details
• Other details relevant to your move

2. How We Use Your Information

We use your personal information to:

• Process and manage your moving requests
• Communicate with you regarding your move
• Provide quotes and estimates
• Improve our services and website
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties, except as necessary to provide our services or comply with legal requirements.

3. Data Sharing

We may share your data with third-party service providers who help us operate our business, such as:

• Payment processors
• Moving equipment suppliers
• Insurance providers (if applicable)

These third parties are contractually obligated to protect your data and only use it for the specific purpose of supporting our services.

4. Data Security

We take the security of your personal information seriously and use reasonable security measures to protect it from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Withdraw your consent for us to process your data (where applicable)

To exercise these rights, please contact us at movewithcaravan@gmail.com.

6. Cookies and Tracking

We use cookies and similar technologies to collect information about how you use our website. This helps us improve the user experience and analyze website traffic. You can adjust your cookie settings in your browser at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check this page periodically for updates.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

CARAVAN Moving Services Ltd.

6478 Victoria dr, Vancouver, BC V5P 3X7

+1 604 505 5013
movewithcaravan@gmail.com